Our Louvred Windows are manufactured in accordance with our clients' requirements, as detailed on our Order Acknowledgement. Each ventilator is tested for correct operation prior to despatch from our factory and is shipped ready for installation.
The units are all packed in robust timber crates and are delivered by an independent transport company to the required location.
Offloading of small cases can, as a rule, be done using a lorry-mounted crane (HIAB). With large crates, either a fork-lift truck or a crane will be required. Offloading is the client's responsibility.
We insure all shipments from our factory until they are delivered. All items should be checked immediately on delivery to ensure that the timber crates have not been damaged. Should you suspect that items have been damaged in transit, please report this to us immediately, so that we can take the necessary action.
In the event that the crates are not unpacked straight away, they should be kept dry. To unpack, the crate should be set down with the opening side facing up, so nothing accidentally falls out. The side to be opened is clearly marked.
We would ask you to pay close attention to our advice on both transportation and installation.
Delivery to a building site
We can, by arrangement, deliver the Louvred Windows direct to a building site. For this we would need the appropriate contact details and would look to you to arrange the necessary access.
In the event that delivery is required to a specific place at a specific time, then additional costs would be incurred.